FAQ

  • What sizes are your wrapping paper available in?

    Our wrapping paper is offered in three convenient sizes: A1, A2, and A3. Please note that the size options available depend on the specific product. For instance, some products offer the A1, A2, and A3 sizes, while others may consist of three sheets of A3 size paper. This ensures that you'll find the right size for your wrapping needs based on the product you choose.

  • Are the wrapping papers printed on both sides?

    No, our wrapping papers are single-sided prints. They are not printed on both sides, ensuring that the design remains vibrant and visually appealing for your gift wrapping.

  • What are the shipping costs and options available? / Do you offer international shipping?

    We provide free shipping for all orders, including international deliveries. For those seeking expedited delivery, we offer express shipping options. However, please note that express shipping is not provided free of charge.

    Please be advised that customers may be subject to customs duties in their respective countries, which they are responsible for covering.

    For those located in Küsnacht, Zollikon, Erlenbach, Herrliberg, Meilen, Uetikon am See, Männedorf and Stäfa or Zurich City, we're happy to provide an additional convenience: if possible, we can arrange a personal drop-off of your order.

  • How can I track my order once it's been placed?

    Once your order is placed, tracking options vary based on the destination:

    For orders within Switzerland, you will receive a tracking number to monitor the progress of your shipment.

    For international clients please note that no tracking number will be provided. Instead, you will receive a notification confirming the shipment of your parcel. However, if international clients wish to receive a tracking number, please note that an additional cost will apply.

  • Can I get assistance with selecting the right wrapping paper for a specific gift?

    Certainly! We'd be delighted to assist you in choosing the perfect wrapping paper for your specific gift. Feel free to reach out to us, and we'll be more than happy to offer our guidance and recommendations. Your satisfaction is our priority!

  • Is there a way to contact you for custom compositions requests?

    Absolutely! Feel free to get in touch with us by sending a message, and you can also add a personalised note during the checkout process.